top of page
Image by Vitaly Gariev

Communication Bias & Decision-Making Lab

90-Minute Live Interactive Webinar

JULY 16 | 8:30PM EDT

A live, interactive 90-minute webinar for midwives and birth professionals. Work through real clinical scenarios exploring cognitive bias, client communication, and decision-making in practice. 

Image by Febe Vanermen

You know how to support families through some of the most important decisions of their lives.

But do you know how your own thinking patterns might be shaping those conversations?

Midwifery communication isn't just about choosing the right words. It's about navigating a constant, layered process — listening carefully to what families are actually telling you, recognizing how your past experiences inform your present assumptions, weighing practice guidelines against current evidence, and honoring cultural preferences, all while helping someone make a decision that belongs entirely to them.

​

If you've ever found yourself wondering:

  • "Are they really understanding what I'm explaining?"

  • "Am I influencing their decision rather than supporting it?"

  • "What biases might I be bringing into this room?"

  • "Am I actually hearing them, or just waiting for my turn to talk?"

​

You're not alone — and this lab is for you.

​

This practical, case-based session is designed to bridge the gap between understanding communication theory and developing real confidence in recognizing and working with your own decision-making patterns.

In this Lab We'll Explore

What Are We Actually Communicating?

Effective communication goes well beyond words. We'll work through how to read between the lines, recognize when understanding has broken down, and make sure families genuinely have what they need to make their own decisions.

What Biases Are Actually Operating?

Confirmation bias. Anchoring. The availability heuristic. These aren't abstract concepts — they show up in your practice every day. We'll look at how common cognitive biases affect clinical communication and how to catch them in the moment.

Listening Beyond What You Expected to Hear

Communication is more than waiting for your turn to talk. We'll work through real scenarios where providers' preconceptions got in the way of truly hearing families — and how to recognize when that's happening to you.

Making the Decision

When the path forward isn't obvious, how do you move forward with clarity and integrity? We'll discuss practical approaches to weighing different perspectives, acknowledging uncertainty, and supporting families through genuine decision-making.

Talking About It

How do you explain your clinical reasoning in a way that feels respectful, transparent, and honest — without taking the decision out of your client's hands? We'll review communication frameworks, common pitfalls, and language that honors families' expertise about their own bodies and values.

Documenting the Truth

Many charting errors happen because providers document what they were thinking rather than what actually occurred. We'll review practical documentation approaches, common mistakes, and charting language that accurately reflects what happened — bias-free.

Image by Christina @ wocintechchat.com M
HOW THIS LAB WORKS

 

This lab is a little different. Before the session, you'll receive a clinical scenario to prepare — a situation you'll present to a "client" in a live role-play during the class. You'll have the chance to practice your approach, receive expert feedback on your communication style, and identify the blind spots you might not have known were there.
 

It's a rare opportunity to practice in a low-stakes environment with people who understand exactly what you're navigating.

This Lab Is For...

  • Midwifery students

  • New graduates

  • Experienced midwives wanting to deepen their practice

  • Birth professionals seeking greater awareness of their own decision-making patterns

  • Anyone who has ever wondered whether their assumptions were getting in the way

What you'll leave with

By the end of this session, you'll have greater awareness of how your thinking patterns influence your communication, a clearer understanding of common cognitive biases and how they show up in practice, practical tools for recognizing bias in the moment, a stronger framework for genuinely listening to families, improved confidence in explaining your clinical reasoning, and more honest, accurate charting practices.

​

Most importantly, you'll leave with a deeper understanding of how communication and decision-making fit into the larger goal we all share: honoring families' autonomy, recognizing complexity, and providing safer, more trustworthy care.

Meet your Mentors

Want to go deeper?

Pair this lab with the Defensive Charting CEU course for a complete framework — from recognizing bias in the room to documenting your clinical reasoning accurately and defensibly.

DEFENSIVE CHARTING REVIEWS

"This is something that is often hard for midwives to learn from an apprenticeship because there isn't time to teach it in real time like this course gave. I think midwives and assistance should take this course, so valuable."

Kendice Hartnell

bottom of page